---
description: Submissions in Email Security.
title: Submissions
image: https://developers.cloudflare.com/og-docs.png
---

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# Submissions

Last updated Aug 24, 2026|Copy as Markdown|[View as Markdown](https://docs-durable-objects-instance-replaced-errors.previews.developers.cloudflare.com/cloudflare-one/email-security/submissions/index.md)|[Agent setup](https://docs-durable-objects-instance-replaced-errors.previews.developers.cloudflare.com/agent-setup/)

Submitting messages allows you to choose the disposition of your messages if the disposition is incorrect. This helps improve Email security's detection accuracy and ensures proper handling of email threats.

## Submit messages for review

To submit a message for review:

1. In [Cloudflare One ↗](https://one.dash.cloudflare.com/), go to **Email security** and select **Investigation**.
2. On the **Investigation** page, under **Your matching messages**, select the message you want to reclassify.
3. Select the three dots, then select **Submit for review**.
4. Under **New disposition**, select among the following:  
  * **Malicious**: Traffic invoked multiple phishing verdict triggers, met thresholds for bad behavior, and is associated with active campaigns.
  * **Spoof**: Traffic associated with phishing campaigns that is either non-compliant with your email authentication policies (SPF, DKIM, DMARC) or has mismatching Envelope From and `Header From` values.
  * **Spam**: Traffic associated with non-malicious, commercial campaigns.
  * **Bulk**: Traffic associated with [Graymail ↗](https://en.wikipedia.org/wiki/Graymail%5F%28email%29), that falls in between the definitions of `SPAM` and `SUSPICIOUS`. For example, a marketing email that intentionally obscures its unsubscribe link.
  * **Clean**: Traffic not associated with any phishing campaigns.
5. Select **Save**.

To submit messages in bulk, select **Select all messages** \> **Action** \> **Request submissions**.

To release messages in bulk, select **Select all messages** \> **Action** \> **Release**.

## Upload EML files

Email security classifies certain emails as "Clean". If you disagree with the disposition, you can upload an EML file and reclassify the email.

On the **Investigation** page:

1. Go to the email marked as **Clean**.
2. Select the three dots > **Submit for review**.
3. Upload the EML file.
4. Select a new disposition.
5. Select **Save**.

## View submissions

Once you have submitted your messages, you can access those on **Submissions**.

To view submissions:

1. Log in to [Cloudflare One ↗](https://one.dash.cloudflare.com/).
2. Select **Email security** \> **Submissions**.
3. Choose from the following submission types:  
  * [**Team submissions**](https://docs-durable-objects-instance-replaced-errors.previews.developers.cloudflare.com/cloudflare-one/email-security/submissions/team-submissions/): View emails your security team submitted for submissions.
  * [**User submissions**](https://docs-durable-objects-instance-replaced-errors.previews.developers.cloudflare.com/cloudflare-one/email-security/submissions/user-submissions/): View emails your users submitted for submissions.
  * [**Invalid submissions**](https://docs-durable-objects-instance-replaced-errors.previews.developers.cloudflare.com/cloudflare-one/email-security/submissions/invalid-submissions/): View submissions that could not be processed.

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